Privacy Policy

Last updated: September 10, 2026

This policy explains what information CareOpsByAli ("I", "we") collects on careopsbyali.com, how it's used, and the choices you have. Questions: syedAli@careopsbyali.com.

Information you give us

• Resource and newsletter forms — your name, email address, phone number, practice or organization (optional), and which resource you requested.
• Emails and chat messages — anything you send by email or through the chat widget.
• Call bookings — when you book a call, Calendly collects your name, email and any answers you provide, and shares them with us.

Please don't send patient health information through this website's forms, chat or email. Client engagements that involve protected health information are handled under a separate written agreement.

Information collected automatically

• Google Analytics — uses cookies to measure visits: pages viewed, time on site, referring site, device and browser type, and approximate location (city or region). It doesn't tell us who you are.
• Tawk.to chat — on most pages, the chat widget uses cookies and browser storage to keep your conversation, and may record your IP address, browser and the page you're on.
• Calendly — the booking window is provided by Calendly and may set its own cookies.
• Hosting and security logs — our hosting provider records technical data such as IP address, browser and requested pages to keep the site secure and running.
• Your display settings — your light/dark theme choice is stored only in your own browser.

Free tools

• Our tools run in your browser. The numbers you type into calculators aren't sent to us or stored.
• The 270/271 Eligibility Decoder processes files entirely on your device — nothing you paste or upload is sent to us, and that page loads no analytics or chat widget.

How we use information

• To send the resource you requested and respond to your messages and bookings.
• To send occasional revenue cycle insights by email — you can unsubscribe at any time.
• To understand which pages and tools are useful, and to improve the site.
• To protect the site against spam, abuse and security threats.

We don't sell or rent your personal information, and we don't use it for third-party advertising.

Who we share it with

Only with service providers that run parts of this site for us, under their own privacy and security terms:

• Supabase — stores form submissions and site content.
• Vercel — hosts the website.
• Google Analytics — website statistics.
• Tawk.to — live chat.
• Calendly — call scheduling.

We may also disclose information if required by law or to protect our rights and users.

How long we keep it

Form submissions are kept until you ask us to delete them or they're no longer needed for the purpose you gave them. Analytics data is kept according to our Google Analytics retention settings.

Your choices

• Access, correction or deletion — email syedAli@careopsbyali.com and we'll respond within 30 days.
• Unsubscribe — use the link in any email, or email us.
• Cookies — you can block or delete cookies in your browser settings, or opt out of Google Analytics with Google's browser add-on. The site still works without them.

Security

The site uses encrypted connections (HTTPS), and access to stored submissions is restricted to the site administrator. No method of transmission or storage is completely secure, but we work to protect your information.

Children

This site is intended for healthcare businesses and professionals, not children under 13, and we don't knowingly collect their information.

Changes to this policy

If this policy changes, we'll update this page and the date above.

Contact

Questions about this policy or your information? Email syedAli@careopsbyali.com.